FAQ
We offer several options for ordering:
- You can choose the necessary product on the website and proceed to checkout. Our manager will then contact you to clarify the order.
- You can also place an order over the phone.
Online payments available on the website include:
- PayPal
- Google and Apple Pay
- Payment by Visa and MasterCard
- ShopPay
- Discovery
- MetaPay
- Amex
There are three installment methods available on the website:
- PayPal
- Klarna
- Affirm
The eligibility for paying in installments depends on your credit history and the bank's decision. The payment amount and term of credit are calculated automatically and individually by the bank. For these matters, please contact the service provider bank.
We offer the following delivery methods:
- USPS
- UPS
- FEDEX
- DHL Express for international orders
In case you receive a defective or damaged item, please contact our customer support immediately. We will assist you in resolving the issue by providing a replacement or initiating a return and refund process.
All information about the product is available on the website:
- Find the product you need.
- On the product page, you will always see its status:
- "In stock" - the item is available for immediate delivery.
- "Special Order" - the product is available, but for information on delivery time, please contact our sales team.
We provide an official manufacturer's warranty. The warranty period for each product is individual and determined by the manufacturer.
If the product does not meet your requirements, you can request a return within 30 days, following these conditions:
- The product packaging must not be torn.
- The product must be in proper condition, without any breakages or damages.
- The product should not have been installed in a car.
- For equipment, it is important to keep the product tag. Please note that the product is eligible for return only if it was ordered as an in-stock item. Special order products are not returnable.
Please , contact our sales team for further steps.
We do not have a physical offline store or showroom at the moment. However, you can place your order online through our website or contact us by phone.
We are in touch from Monday to Friday from 9:00am to 6:00pm